Privacy Policy | SendScope

At SendScope, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email broadcasting platform.

Information We Collect

Personal Information

When you create an account, we collect information such as your name, email address, and password. If you subscribe to a paid plan, we also collect billing information through our payment processor (Stripe).

Usage Data

We automatically collect information about how you interact with our service, including pages visited, features used, campaigns created, and emails sent. This helps us improve our platform and provide better support.

Email Data

To provide our email broadcasting service, we process the email addresses you upload and the content of your email templates. This data is used solely to deliver your campaigns.

How We Use Your Information

To provide, maintain, and improve our email broadcasting service
To process your transactions and send related information
To send you technical notices, updates, and support messages
To respond to your comments, questions, and customer service requests
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues and fraud

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third parties who assist in operating our service (e.g., payment processing, email delivery)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly agree to share your information

Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing using bcrypt
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure infrastructure hosted on reputable cloud providers

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access

Request a copy of your personal data

Correction

Update inaccurate or incomplete data

Deletion

Request deletion of your personal data

Portability

Export your data in a portable format

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

SendScope Privacy Team

Email: privacy@sendscope.io

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.